Get help from the new Technology Assistance Office!

The Library has a brand new Technology Assistance Office! Located near the Reference Desk on the first floor, the Technology Assistance Office (TAO) is a customer service point where you can get help with basic technological questions and troubleshooting. This office also houses assistive technology designed to help students with visual, hearing, and/or learning disabilities. For a complete list of software, equipment, and accessibility tips, please see the Assistive Technology guide.

The TAO is staffed by the very friendly Gerry Martelly, the Library Technology Support Coordinator, who serves as a go-between for the Library and CTS. Gerry can help you with basic computer, printing, and scanning questions.

(For complex tech questions, advanced troubleshooting, password/account resets, print reimbursement requests, or questions about advanced software programs, please contact the CTS Helpdesk.)

image of window and door for technology assistance office

The TAO service window is staffed Monday-Friday throughout the semester, during the hours listed below.  The assistive technology housed in the TAO is accessible whenever the Library is open, even when the service window is not staffed.

 Monday 10:00 am—12:30pm

1:30 am—3:00pm

 Tuesday 12:00pm—2:00pm
 Wednesday 10:00 am—12:30pm

1:30 am—3:00pm

 Thursday 10:00 am—12:30pm

1:30 am—3:00pm

  Friday 12:00pm-2:00pm

*Looking for the Interlibrary Loan Office?  ILL has moved to the back of the first floor, near Special Collections and Government Documents, Room 1005N.


Posted on September 2, 2015, in reference, Services. Bookmark the permalink. Leave a comment.

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